Privacy Policy

Guy Philip Ltd Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit and debit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

If you subscribe to our mailing list, we use your Personal Information to communicate with you our latest news, offers and updates. You can opt out at any time clicking on the ‘unsubscribe’ tab at the bottom of all marketing emails. This will not show on order confirmation or dispatch emails.


We do not sell, trade or transfer any Personal Information with any third parties. We may share your information for its intended use for the purpose of payments, delivery and marketing, these are essential for the running of the website, any Personal Information is used for essential website purposes only. We are not liable for any incorrect use of Personal Information by third parties, we are not responsible for privacy or security practices of third parties used by us.

We may share your Personal Information to relevant authorities to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at


We use Mail Chimp to provide our email marketing, when you subscribe, Mail Chimp may receive your Personal Information. Please see section 3. Privacy for Contacts on Mail Chimps privacy policy for information on how they use your Personal Information. We are not liable for any misuse of your Personal Information by Mail Chimp. You can opt out at any time by clicking ‘unsubscribe’ on any marketing email received by us.

We use email marketing to keep you up to date with latest news and offers, we will ask for name and email address when subscribing to these emails, this information will be held in Mail Chimp until you unsubscribe which will delete your Personal Information.


We use Stripe as our payment gateway. Your Personal Information and Payment Information will be collected by Stripe to complete your order. We do not hold and do not have access to your Payment Information, this is held by Stripe, we will not be liable for any misuse of this information. Any refunds returned by us is via Stripe, we can only refund to card stored with Stripe which payment was made on. For more information on how Stripe use your information, please view their privacy policy and terms and conditions via their website.


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

The Site is not intended for individuals under the age of 16.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: [email protected] or by mail using the details provided below:

85 Great Portland Street, London, LND, W1W 7LT, United Kingdom



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Copyright © Guy Philip Ltd Registered in England and Wales. Company No: 12685436 

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